Manual Registration

Manual registration can be used if you want to be able to take payment for events by cash or cheque. This means you can still add the sale to the system and have the tickets sent via email in the same way those buying online would. You can also use this if you would like people to be able to book in over the phone to your office or if you are allowing the option of paying on the door but want to reserve the ticket for someone.

In the Ticketing module, select the relevant event and click on the 'Options' tab towards the top of the screen.

Click 'Manual Registration' on the left hand side.  This opens a page with currently available tickets. You can choose future, current or past tickets on the left hand side. Select the number of tickets required and proceed to the next page.

Here you will need to complete the delegate questions for each person you are booking a ticket for. If the order contains multiple tickets, and the contact information is the same for each ticket, you can click the 'Copy to Remaining Tickets' button to avoid completing the same information multiple times.

On the right hand side you need to choose the payment option for this order.  Take payment will take you to the card processing page so you can take payment using this method.

Free order allows you to order any ticket at no cost.  You might want to use this option if you are booking in team members to an event.

Payment taken can be used if you have already taken payment via cash or cheque.

Payment on door is used if you want to send a ticket to someone, but they need to pay on the door before they gain entry to the event.

You will then get a message to let you know the order has been processed. You will then be taken back to the manual registration page so you can process any further orders. You will be able to view Manual orders on the 'List' tab and the tickets will be emailed out for you.